We use a specific roadmap to tackle the entire process in a structured and systematic way. This roadmap was developed after years of experience and countless sessions with different types of companies and guarantees an integral operation involving all stakeholders.
The use of this roadmap guarantees that each process is adapted to the specific situation, size, age and complexity of each cooperative.
ROPS: Results Oriented Problem Solving
Across all of our engagements, we utilize our proven Results Oriented Problem Solving (ROPS) approach to ensure that our recommendations are implementable and have the required support to ensure success
FACT-BASED DECISIONS
A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradisematic country.
EARLY WINS
A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradisematic country.
INTEGRAL STAKEHOLDER ENGAGEMENT
A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradisematic country.
WHAT MAKES US DIFFERENT...
Understanding and Expertise
Cooperatives are very specific companies. Companies owned by, run by, and on behalf of all their members. This requires a very specific approach. Working with cooperatives for a long time gave us this expertise.
Client Centricity
Customer focus is not an empty word for us. The sustainability of the cooperative and its members is key and our main focus. Our role is that of catalyst and empowerer of your process.
Focused on innovation
Innovation is a very broad term. It is essentially about thinking together about how we can adapt and prepare for the future so that both members and the cooperative stand strong in the market.
Result driven
We do not limit ourselves to giving advice, because we believe that advice does not go far enough and gives too little ROI. We support you in your process up to the implementation of your innovation projects.
1. Understand your challenge
We need to get to know each other. To sense your collaborative efforts to create a customer and employer centric organization so far and to agree on the level of service you expect from collaborating together.
2. Create a clear vision
What are the themes that matter when it comes to customer centricity? What do you want your customer to say about your organization? This will be our focus while working together.
3. Build strong commitment
Customer centricity will stand or fall by the enthousiasm of your teams. We need to get everybody’s buy in and cooperation. And that means building an employer centric organization. The power low in the organization, and a supportive management style.
4. Get things done
We start training and coaching your teams. If your goal is to create real value for your customers, then they have to feel that you’re there for them. That you want their business to thrive.
Together we create a clear context wherein your teams can take initiative and work as if they were running their own business.
throughout the cooperative (action plan for each member)
5. Keep the flywheel spinning
Our collaboration is coming to an end, while your collaboration within your teams and with your customers is reboosted. We reflect also on the process itself. What are your lessons learned to continue our approach for your sustainable future?
Are you ready to create sustainable growth?
Headoffice
Pannestraat 108
8630 Veurne
Office Brussels
Negende Linielaan 37
1000 Brussels
Office France
1 H Rue Louis Duvant
59220 Valenciennes
Connect
+32 (0) 494 728 155
ann.lemaire@cicc.be
Int. Consultancy & Coaching BVBA • BTW BE 0646.889.931 © 2022
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. They live.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. They live.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. They live.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. They live.
Try not to become a man of success, but rather try to become a man of value.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean.
Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar.
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